Bridge Performance is committed to simple, fair membership terms. This page explains how cancellation works for each program.
Bridge Performance Membership
The Performance Membership is month-to-month with no long-term contract. To cancel, we require a 30-day written notice sent to [email protected]. Your membership will remain active through the end of the 30-day notice period. No penalty fees apply.
Bridge+ Punchcard
Bridge+ runs on a punchcard system - 12 classes for $216. There is no recurring charge or subscription to cancel. Punchcards are valid for 3 months from the date of purchase. Unused classes expire at the end of the 3-month window and are non-refundable after expiration. If you have unused classes and a scheduling conflict, reach out and we'll do our best to work with you.
Personal Training
Personal training session packages and scheduling policies are established at the time of enrollment. If you need to cancel or reschedule an individual session, please notify your coach as early as possible. Specific cancellation windows for personal training sessions are discussed during your onboarding.
Weightlifting
Weightlifting membership and cancellation terms are established at enrollment. Contact us directly to discuss your situation.
Specialty Classes
Specialty classes are limited-run workshops. Cancellation and refund policies for individual workshops are communicated at the time of registration. In general, we ask for as much notice as possible so we can open your spot to another member.
Refunds
Bridge Performance does not offer refunds for unused membership time within an active billing period. Exceptions may be made at our discretion for documented medical circumstances. Contact us at [email protected] to discuss your situation.
How to Cancel
To cancel your membership, email us at [email protected] with your name and the program you're cancelling. We'll confirm receipt and your cancellation effective date within 2 business days.
Questions
If you have any questions about your membership or cancellation, reach out directly:
Bridge Performance
715 N Los Robles Ave, Pasadena, CA 91104
(626) 567-0496
[email protected]